Collection & Inspection of your vehicle Contract Hire only


Our agents at British Car Auctions (BCA) will attempt to make contact with you 6-8 weeks before the end of your agreement to arrange a convenient time to inspect your vehicle and then collect it at a later date.


For your convenience and peace of mind, below is a link to the BCA booking portal where you will be able request a date suitable for you for the end of contract arrangements to take place.


BCA Booking Portal Link


Or if you prefer to speak to someone our agents at British Car Auctions are available Monday to Friday 8:30 am to 5:30 pm on 0333 241 4206.


What to expect at the end of your agreement

When your agreement comes to an end, your vehicle will undergo an end of contract inspection by our agents at BCA.


Their trained inspector will inspect your vehicle in line with the British Vehicle Rental and Leasing Association (BVRLA) Fair Wear & Tear Guidelines, a copy of the guidelines can be found below.


Fair Wear and Tear Guideline (BVRLA Industry Standard)


The inspector will record any damage (and cost of repair) that falls outside of the guidelines and you’ll be asked to sign to confirm your acceptance of the inspection report. A copy of our guidelines can be found below.

Damage Charges Guide  (211.3 KB)


On the day of inspection please ensure that

  • The vehicle is clean, inside and out
  • You have all the relevant documentation to hand supplied with the vehicle (user manual etc.)
  • You return all equipment supplied with the vehicle (e.g. spare key, satellite navigation memory card, spare wheel, parcel shelf etc.)

Once your inspection is complete, BCA will aim to collect your vehicle within 7 days of the inspection.

Buying your vehicle

As the agreement holder, you are not allowed to buy the vehicle yourself, however, if you know of a third party interested in buying the vehicle, they can get a quote by clicking here.


Any more questions?

Visit our FAQ section

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